ac repair service technician

What You Need to Ask Before Hiring an AC Repair Company

At Hillcrest Air Conditioning & Plumbing, we know that selecting a company you can trust to perform AC repair in Bakersfield is important. We get how important it is to find a trustworthy company that does good work. We can help. Getting the answers to these questions can help you make a confident, educated decision.

  1. How long have you been in business? A company with years of experience that has long-term employees is typically a good one.
  2. Is your company insured? Any expert that works in your home should carry liability insurance to protect you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians hold? A truly professional AC repair company will require their professionals to be licensed, certified, and require ongoing education and training of their experts to keep them up-to-date with industry trends and developments.
  4. Do you have any references you can share? A trustworthy company that offers AC repair should have a list of references they’ll gladly offer you. Look at these references and learn all the details about AC repairs the prospective company has done.
  5. Will you provide a written estimate? Be sure to get a written estimate so you can check all the facts involved with your AC repair. And remember, the cheapest estimate isn’t necessarily the best estimate. Your detailed estimates should help you whittle down companies you aren’t planning to work with, no matter how much less they are.
  6. Do your technicians have experience working on my system? You may want to ensure the company you choose has experience working on your particular equipment, especially if there are any less-common features.
  7. Will my AC repairs be warrantied? Work that has a warranty is a no-brainer. If a company isn’t fine with standing behind their work, you should probably move on.

If you’d like any more information about AC repairs and would like to talk through these questions with us, give Hillcrest Air Conditioning & Plumbing a call at 661-437-3499. We’re happy to help! If you’re ready to set up an AC repair, you can even use our handy online scheduler to make your appointment.